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Live Chat
Customer Service
Strategy And Management
September 24, 2024
BFCM Strategy: Impact of Supply Chain Issues During Peak Season
Live Chat
Customer Service
Strategy And Management
September 17, 2024
Customer Service Operation - How to Overhaul When Its Broken (or Improving It When Its Not)
Live Chat
Customer Service
Strategy And Management
September 10, 2024
Forecasting Customer Service Volume for BFCM
Live Chat
Customer Service
Strategy And Management
April 7, 2022
Quarterly Goal Setting Process for Teams
Live Chat
Customer Service
Strategy And Management
February 23, 2022
CS Operations Efficiency: Actionable Site Improvement
Live Chat
Customer Service
Strategy And Management
February 17, 2022
KPIs to Measure Live Chat Performance
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