Ecommerce Beauty Trends: Mapping Out 2021 and Beyond

Explore the latest in ecommerce beauty trends, mapping out 2021 and beyond. Stay ahead of the curve. Discover more.

Jon Tucker
CEO HelpFlow
Ecommerce Beauty Trends: Mapping Out 2021 and Beyond

If you missed the Future of Ecommerce for Beauty and Skin Care Brands 2021 event by EcommerceTech, don’t worry. We’ve got you covered. Here’s a replay of HelpFlow’s segment during the event, which includes insights on ecommerce beauty trends.

Ecommerce Beauty Trends: The Replay

Many stores view live chat as a cost center for customer service, but it can also be a powerful conversion driver. By using live chat to recover abandoned checkouts and drive conversions earlier in the purchase flow, businesses can capitalize on the latest ecommerce beauty trends. Let us help you streamline your customer service with our virtual assistant services.

Jon Tucker, CEO of, has helped 100s of eCommerce stores drive conversions by providing 24/7 live chat teams at a fraction of the cost of running live chat in house (i.e. their 24/7 team can chat with your visitors).

In this presentation, Jon discussed the strategies that HelpFlow has employed to generate nearly $100 million in live chat revenue across a diverse array of stores. By staying informed about ecommerce beauty trends, businesses can leverage live chat effectively to enhance customer experiences and drive sales.

  1. How to predict checkout abandons and engage directly in the checkout flow.
  2. How to integrate live chat into cart abandonment emails to supercharge results.
  3. How to identify highly engaged prospects prior to checkout, and convert them.

Watch the video below and walk away with actionable insights you can implement quickly to maximize conversions with live chat. RESOURCE - To download the Cart Recovery Checklist from the event, click here

Your Store Needs a 24/7 Live Chat Team

HelpFlow can drive sales by having our team of human agents available on live chat 24/7 to predict and save abandons before they happen, proactively reach out and engage with visitors via SMS and email after they abandon, and by answering visitor questions live on your website to convert visitors.

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HelpFlow can help make your CX Operation world class.  We can also help level up every aspect of your business with insights from CX that drive higher revenue, lower cost, higher customer LTV and customer happiness.

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