Predict and save abandons with a 24/7 live chat team

We track visitor browsing behavior to predict which visitors are likely to abandon. Our team of human agents then engage on live chat and save those sales.

how it works

95% of visitors abandon. We convert many of them to buyers.

Most abandons happen because of questions or confusion holding the visitor back from buying. There are visitor browsing patterns that indicate confusion and can be used to predict that someone will abandon them. We track which visitors are starting to get confused, and our team of trained human agents engage conversationally to help them. This leads to happy visitors that buy, and higher conversions.

How we can help

Live chat drives conversions, if you know how

If you use Live Chat effectively, it can be one of the best ways to drive conversions. It can also help you improve every other part of your funnel...

Predict & Save Abandons

Use browsing behavior to spot abandons early, and engage on chat.

Social Audits - Rocket X Webflow Template

Help Confused Visitors Fast

See which customers are lost or confused, and help them in realtime.

Paid Advertising - Rocket X Webflow Template

Conversationally Upsell

Understand the customer and offer even better products they'll love.

Cross Sell More Products

Excite the customer with ways to accomplish their goals, and sell more.

Turn Email to Conversations

Stop broadcasting offers. Turn them into conversations that convert.

Improve Your Entire Funnel

Take the lessons from conversations and boost conversion everywhere.

Our Process

After 100+ Brands and a Decade of Experience...

Social Media Content Plan - Rocket X Webflow Template

1. Learning & Onboarding

Using our dataset with millions of brand chats, your HelpDesk data, and a robust workflow, we learn your business methodically (and quickly).

2. Launch & Iteration

We launch with a great baseline of capabilities to drive conversions and help customers. But we constantly iterate based on robust KPIs.

3. Full Funnel Improvements

Chat conversations are a window into the minds of your customers. We help you leverage that insight to improve your entire customer funnel.

Case Study

See the conversion rate results we've achieved for our clients

We're not the only vendor providing live chat services to eCommerce stores, but we're the only one that has proven our ability to drive conversions over nearly a decade of experience, 100+ brands, and millions of chat conversations.


Watch the video below to see how our Live Chat Service works

Below is a 4-minute video explaining how we handle live chat for over 100 clients and how we drive revenue for their business.

Want to predict abandons and save them? Let's chat!