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Learn More About Helpflow Below
Hire Smart Staff Supercharged with AI
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We make VA collaboration EASY - no over explaining or micromanagement! Brain dump what you want done in a 3 to 5 minute AI phone call, and AI will guide your VA through every step of the project.
Get help with Sales, Marketing, Custom Service, Project Management, Executive Assistance, and more. It's all possible with HelpFlow Smart Staff.
Proven Playbook for Success With an EA
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Customer Support,
Fully Managed
Customer Support shouldn’t feel like chaos.
HelpFlow runs your CS Operations end-to-end — with coverage, leadership, systems, and continuous improvement built in.
GROWTH AND EXECUTION
• Support Your New Ideas & Initiatives
•Research, Report, & Setup Dashboards
•Manage Email, Scheduling, & Travel
MARKETING AND CUSTOMER SUCCESS
• Research & Plan New Growth Initiatives
• Support Your Client Management Work
•Analyze Competitor & Market Trends
EXECUTIVE LEVERAGE
• Handle External Vendor Collaboration
•Create Processes & Documentation
•Attend Meetings & Handle Next Actions
PERSONAL PRODUCTIVITY
• Support with Spousal & Childcare Coordination
• Plan Family Travel & Date Nights
• Manage Personal Calendar & Coordination
SUPPORT COVERAGE
• Shipping & delivery issues
• Refunds, returns, and exchanges
• Cancellations, edits, and address changes
• Product and policy questions
• Escalations + priority handling
OPERATIONS LEADERSHIP
• Team leadership + performance management
• SOPs, macros, and workflows for consistency
• QA + coaching to protect quality as volume scales
• Reporting + insights to reduce repeat issues
CONTINUOUS IMPROVEMENT
• Maintaining workflows + documentation for consistent execution
• Ongoing QA + coaching to prevent performance drift
• Tracking trends + friction points driving ticket volume
• Cross-functional coordination to reduce repeat issues over time
TECHNOLOGY AND TOOLS
• Faster response times
• Higher resolution quality + consistency
• Plan Family Travel
& Date Nights
• Reduced escalations pulling in founder/ops
• Less refund pressure tied to support mistakes
GROWTH AND
EXECUTION
• Support Your New Ideas
& Initiatives
•Research, Report, & Setup Dashboards
•Manage Email, Scheduling,
& Travel
MARKETING AND CUSTOMER SUCCESS
• Research & Plan New Growth Initiatives
• Support Your Client Management Work
•Analyze Competitor & Market Trends
EXECUTIVE
LEVERAGE
Your Team
• Handle External Vendor Collaboration
•Create Processes
& Documentation
•Attend Meetings & Handle
Next Actions
PERSONAL
PRODUCTIVITY
Projects & Services
• Support with Spousal &
Childcare Coordination
• Plan Family Travel
& Date Nights
•Manage Personal Calendar
& Coordination
Nearly A Decade
Of Happy Clients!
“We've never had an VA like this. He's as effective and competent as a domestic employee... but like a Swiss Army knife with your AI approach.”
We're super happy with HelpFlow. I could see us having a half a dozen of these EAs.
“I’ve been through hell hiring people over the last 10 years. Our HelpFlow VA is one of the best employees I’ve ever had.”
I can give our HelpFlow VA a lot more than what I thought a VA could typically handle. Our VA has been amazing — I can bring her in for tasks, and she takes the burden off our team’s plates.
Frequently Asked Questions
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