Latest Episode

CS TEAM SCORECARD THAT DRIVES COMPANY GROWTH

Welcome to The A.I.M. Podcast, an AI-generated and AI-hosted show created by HelpFlow. This weekly podcast explores the intersection of eCommerce, customer service, and artificial intelligence, bringing you the most relevant and timely topics in the industry.

Each episode is packed with actionable insights and strategies that any eCommerce brand can implement to enhance their operations.

By listening to this podcast, you’ll gain valuable knowledge to stay ahead in the competitive digital marketplace. Join us every week to unlock the potential of AI in eCommerce and transform your customer service experience.

SHOW NOTES

In This Episode, we discussed:

  • [00:01] Introduction to the show
  • [02:21] Today’s Topic: Customer service
  • [02:54] Quick bio of today’s guest; Michael Potters
  • [04:14] A bit of Michael’s journey as a merchant
  • [08:02] What’s special about Gorgias that’s unavailable in other customer service providers?
  • [11:40] How Gorgias handles its operations to produce a 30% success rate in eCommerce stores
  • [18:09] Tactical ways that eCommerce brands are using to maximize their customer experience
  • [23:26] Additional third-party tools integrated into Georgia to ensure its efficiency
  • [30:10] Golden key takeaway nuggets from Michael on
  • [32:40] You can start a free trial with Gorgias today and see how it works
  • [36:02] Wrap up and calls to action
Notable quotes
  • “Gorgias’ customer support agents are 30% more efficient than other providers.”
  • “If you are able to solve your customer concerns within six hours, the estimated revenue impact is about 1%.”
EPISODE TRANSCRIPT
  • [00:01] Introduction to the show
  • [02:21] Today’s Topic: Customer service
  • [02:54] Quick bio of today’s guest; Michael Potters
  • [04:14] A bit of Michael’s journey as a merchant
  • [08:02] What’s special about Gorgias that’s unavailable in other customer service providers?
  • [11:40] How Gorgias handles its operations to produce a 30% success rate in eCommerce stores
  • [18:09] Tactical ways that eCommerce brands are using to maximize their customer experience
  • [23:26] Additional third-party tools integrated into Georgia to ensure its efficiency
  • [30:10] Golden key takeaway nuggets from Michael on
  • [32:40] You can start a free trial with Gorgias today and see how it works
  • [36:02] Wrap up and calls to action
EPISODE TRANSCRIPT
LET’S CONNECT

Jon Tucker

THE A.I.M. PODCAST

an AI-Generated and Hosted Podcast Created by HelpFlow

Welcome to The A.I.M. Podcast, an AI-generated and AI-hosted show created by HelpFlow. This weekly podcast explores the intersection of eCommerce, customer service, and artificial intelligence, bringing you the most relevant and timely topics in the industry.

Each episode is packed with actionable insights and strategies that any eCommerce brand can implement to enhance their operations.

By listening to this podcast, you’ll gain valuable knowledge to stay ahead in the competitive digital marketplace. Join us every week to unlock the potential of AI in eCommerce and transform your customer service experience.

Available at Your favorite podcast destination
APPLE
Spotify

the a.i.m. podcast episodes

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Contact us now if you are:

  • An Ecommerce Brand with an inspiring story and best practices to share.
  • Or a Tech Company who wants to showcase their technology as a useful ecommerce solution.
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THE A.I.M. PODCAST

an AI-Generated and Hosted Podcast Created by HelpFlow

Welcome to The A.I.M. Podcast, an AI-generated and AI-hosted show created by HelpFlow. This weekly podcast explores the real life applications of artificial intelligence, bringing you the most relevant and timely topics in the industry.

Each episode is packed with actionable insights and strategies that any business can implement to enhance their operations.

By listening to this podcast, you’ll gain valuable knowledge to stay ahead in the competitive digital marketplace. Join us every week to unlock the potential of AI and transform your business operations.

Available at Your favorite podcast destination
APPLE
Spotify
Latest Episode

Maximize VA ROI for E-Commerce, Real Estate, & Coaching

The AIM podcast discusses leveraging AI and virtual assistants (VAs) to enhance efficiency and client interactions in real estate, e-commerce, and coaching. In real estate, VAs manage property listings, handle inquiries via AI chatbots, and maintain client databases, freeing agents to focus on client relationships and deal-closing. For e-commerce, VAs automate tasks like inventory updates and customer service, using AI to personalize offers and improve customer experience. In coaching, VAs track client progress, manage schedules, and provide 24/7 access to resources, allowing coaches to focus on client engagement and strategic tasks. The discussion emphasizes the strategic value of VAs in optimizing business ROI.

‍

Latest Episode

CS TEAM SCORECARD THAT DRIVES COMPANY GROWTH

Welcome to The A.I.M. Podcast, an AI-generated and AI-hosted show created by HelpFlow. This weekly podcast explores the intersection of eCommerce, customer service, and artificial intelligence, bringing you the most relevant and timely topics in the industry.

Each episode is packed with actionable insights and strategies that any eCommerce brand can implement to enhance their operations.

By listening to this podcast, you’ll gain valuable knowledge to stay ahead in the competitive digital marketplace. Join us every week to unlock the potential of AI in eCommerce and transform your customer service experience.

the a.i.m. podcast episodes

Providing your phone number is optional and will ONLY be used to send SMS notifications on the event day.
Your message has been submitted.
We will get back to you within 24-48 hours.
Oops! Something went wrong.
Let's nerd out on AI together

Be A Guest on our  Podcast

Contact us now if you are:

  • A business owner with an inspiring story and best practices to share.
  • Or a Tech Company who wants to showcase their technology as a useful business solution.