Watch the Latest Episode of AI Mastermind

HOW TO BE AI READY 
FOR 2025

with Jon Tucker, CEO of HelpFlow

In this episode of AI Mastermind by HelpFlow, Jon dives into the strategies on how to leverage AI effectively and prepare for a successful 2025.

Topics include potential AI use cases, which AI software to use, and how to improve your AI readiness. Jon also discusses the emerging AI trends and technologies for 2025.

The episode wraps up by encouraging business owners to start using AI tools in specific ways and running an AI readiness audit on their business to prepare for 2025.

What We'll Discuss

AI Mastermind
Hosted by HelpFlow

HelpFlow’s AI Mastermind is a laid-back, no-pitch session where you can connect, learn, and discover actionable AI tactics. Expect a lively discussion filled with actionable insights that'll give you those "aha moments." You’ll walk away with innovative AI strategies you can directly apply to your business, ready to spark real change.

At HelpFlow, we've run Customer Service for 100s of brands for nearly a decade. Over the last three years, we've gone incredibly deep into AI in Customer Service.

In this AI Mastermind session, we’ll dive into the strategies to train your AI using historical data, run realistic simulations, and continuously optimize your AI for real-time learning during BFCM. Whether you're already using AI in Customer Service or just starting to explore its potential, this webinar can help give you the tools and strategies to prepare your AI for the BFCM rush. We promise, it's going to be packed with actionable insights that will spark AI ideas you can use yourself.

Past Episodes of AI Mastermind
Choosing The Right AI CS Tool
In this episode of the AI Mastermind, we focus on how to select the right AI customer service tools for your business. Jon Tucker dives into the complexities of choosing from the vast options available, explaining how to align your needs with the capabilities of AI tools. The discussion includes integration, training AI on your processes, and ongoing management to ensure optimal performance. Jon also highlights key trends in AI, such as code-writing automation and data warehousing strategies to streamline business operations.
AI Metrics That Matter
In this episode of AI Mastermind by HelpFlow, Jon dives into how AI can prepare businesses for the intense demand of Black Friday and Cyber Monday (BFCM). Topics include AI-driven forecasting for customer service volume, automating tickets, and stress-testing AI systems for peak performance. Jon also discusses how AI can identify sales opportunities and optimize cross-selling. The episode wraps up by emphasizing AI’s role in providing seamless customer service during the high-sales season.
Creating Human with AI
In this episode of AI Mastermind by HelpFlow, Jon Tucker explores the integration of AI in creating human-like customer experiences. He discusses the delicate balance between automation and personalized interactions, showing how AI can enhance, rather than replace, the human touch in ecommerce.Key topics include the use of AI to mimic human empathy, using data to inform personalized service, and the role of AI in supporting rather than overtaking human teams. Jon also covers how businesses can scale with AI while maintaining a personal connection with customers.
Details and requirements

How The
AI Mastermind Works

This will be a laid-back, no-pitch session where you can connect, learn, and discover actionable AI tactics. Expect a lively discussion filled with actionable insights that'll give you those "aha moments." You’ll walk away with innovative AI strategies you can directly apply to your business, ready to spark real change.

Next AI Mastermind Session

11

Days

22

Hours

38

Minutes

32

Seconds
REGISTER TO THE NEXT SESSION

Meet Your Host

An image of Jon Tucker, CEO of HelpFlow
Jon Tucker
CEO, HelpFlow.com

Jon Tucker is CEO of HelpFlow - and a huge nerd when it comes using AI effectively. Jon has been leading the charge at HelpFlow in guiding our client brand partners to leverage AI over the past 2- 3 years. In addition to client use cases, Jon has spearheaded numerous ways that HelpFlow applies AI behind the scenes in our operations - so he knows how to apply AI in a wide range of business scenarios.

When it comes to the AI Mastermind, Jon is the perfect moderator to maximize insights and impact. Not only is he deep in the AI rabbit hole, but he's got years of experience being a member and leader of various business groups. With this nerdy knowledge of everything AI + ability to drive a group discussion, these masterminds are sure to be valuable for everyone that attends.

Ready to dive in? Register today!

HOSTED BY

THE A.I.M. PODCAST

an AI-Generated and Hosted Podcast Created by HelpFlow

Welcome to The A.I.M. Podcast, an AI-generated and AI-hosted show created by HelpFlow. This weekly podcast explores the real life applications of artificial intelligence, bringing you the most relevant and timely topics in the industry.

Each episode is packed with actionable insights and strategies that any business can implement to enhance their operations.

By listening to this podcast, you’ll gain valuable knowledge to stay ahead in the competitive digital marketplace. Join us every week to unlock the potential of AI and transform your business operations.

Available at Your favorite podcast destination
APPLE
Spotify
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Welcome to The A.I.M. Podcast, an AI-generated and AI-hosted show created by HelpFlow. This weekly podcast explores the intersection of eCommerce, customer service, and artificial intelligence, bringing you the most relevant and timely topics in the industry.

Each episode is packed with actionable insights and strategies that any eCommerce brand can implement to enhance their operations.

By listening to this podcast, you’ll gain valuable knowledge to stay ahead in the competitive digital marketplace. Join us every week to unlock the potential of AI in eCommerce and transform your customer service experience.

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Contact us now if you are:

  • A business owner with an inspiring story and best practices to share.
  • Or a Tech Company who wants to showcase their technology as a useful business solution.