Looking for an Athena alternative? Look at HelpFlow.
A managed customer-support operation built for ecommerce, AI-augmented from day one — not a virtual-assistant marketplace you have to figure out yourself.
We Run Your Customer Service Operation
End-to-End Ownership
We hire, train, and manage your support team — and own the outcome. You get a managed operation, not a marketplace of contractors you have to figure out.
Human-Managed AI
Managed Automations, Agent Assist, and Automated QA are built into the operation. Our team decides what the AI handles and answers the conversations that need a person.
Built for Ecommerce
We've run customer service for 100+ ecommerce brands. We work with companies that sell to consumers, to other businesses, or both. We train your team on the order, shipping, and return questions your customers ask.
We hire, train, and manage your support team. End-to-end ownership.
Want to talk to HelpFlow about this?
Fifteen minutes on a call — we'll map your operation against what's covered above and tell you straight whether we're the right fit.