Looking for an Athena alternative? Look at HelpFlow.
A managed customer-support operation built for ecommerce, AI-augmented from day one — not a virtual-assistant marketplace you have to figure out yourself.
A managed operation, not a VA marketplace.
End-to-end ownership
We hire, train, and manage your support team — and own the outcome. You get a managed operation, not a marketplace of contractors you have to figure out.
AI-augmented agents
Managed Automations, Agent Assist, and Automated QA are baked into every account. Human agents handle the nuance; AI handles the repetition and the QA.
Built for ecommerce
We have run support for hundreds of $1M–$20M Shopify and ecommerce brands since 2015. Your CX team starts on day one with that operating playbook.
We hire, train, and manage your support team. End-to-end ownership.
Want to talk to HelpFlow about this?
Fifteen minutes on a call — we'll map your operation against what's covered above and tell you straight whether we're the right fit.